Health Quest Privacy Policy

Last Updated: September 10, 2024

Introduction

At Health Quest, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our app and services. By using Health Quest, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect the following types of information when you sign up for and use Health Quest:

A. Personal Information

  • Name

  • Age/Date of Birth

  • Email Address (or Parent/Guardian Email for minors)

  • Phone Number (or Parent/Guardian Phone Number)

  • Physical Activity Level

  • Goal Preferences

  • Gender (optional)

  • Current Health Goals

  • Location (Country/Region

B. Non-Personal Information

  • Usage data such as interaction with the app, session duration, and game progress.

  • Device information, including browser type and operating system.

2. How We Use Your Information

We use your information to:

  • Personalize your user experience based on age, health goals, and preferences.

  • Provide customized lessons, challenges, and recommendations.

  • Improve and optimize the app's functionality.

  • Communicate with you regarding updates, notifications, and customer service inquiries.

  • Analyze usage data to improve user engagement and app performance.

3. Sharing of Information

We do not sell or share your personal information with third parties except in the following situations:

  • With service providers who assist in operating the app (under strict confidentiality).

  • When required by law, such as to comply with a legal obligation or court order.

  • In case of a merger, acquisition, or sale of company assets, your information may be transferred to the new owner.

4. Data Security

We use industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your personal data, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Parental Consent and Children's Privacy

For users under the age of 13, we require parental or guardian consent to use the app. Health Quest complies with the Children's Online Privacy Protection Act (COPPA), and we do not knowingly collect personal information from children under 13 without appropriate consent.

6. Your Rights

You have the right to access, modify, or delete your personal information at any time. You can do this by contacting our customer support team or adjusting your settings within the app.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify you by updating the date at the top of this page and may send you a notification within the app. Your continued use of the app constitutes acceptance of these changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at April@discoverhealthquest.com